Dr Phang Boon Lim gave me great confidence in his diagnosis of my condition, without any dithering. He explained the procedure of having a pacemaker, and put me at ease that it would be very straight forward, reassuring me that everything is going to be fine. He is the type of specialist who makes one feel that one is in good hands. I have 100% trust in this doctor. I am very grateful that he managed to fit me in at short notice. He has a very pleasant, down to earth approach, making one feel relaxed.